Cowboy CRM processes every variable — lead, agent, shift, timing, broker — and acts. Automatically. Continuously. Without being told.
Cowboy CRM processes every variable — lead, agent, shift, timing, broker — and acts. Automatically. Continuously. Without being told.
Geography, language, campaign source, broker, time of day, device, historical behaviour. Every variable weighted and resolved before a human could blink.
Cowboy CRM analyzes years of call history to identify the windows where each segment responds. It schedules automatically and recalibrates weekly.
Conversion rate, response time, retention, FTD rate, callback compliance, quiz results, punctuality. All weighted. All live. All informing routing decisions.
A converted FTD at 11am Wednesday by Agent Sarah on Campaign DE becomes a signal. The model adjusts. The next routing is smarter. No engineer needed.
Web, affiliate, inbound, broker, campaign, import
Any source40+ parameters scored simultaneously in real time
300msLanguage, skill, load, shift, performance history
Optimal fitCall, email, or SMS dispatched at the perfect moment
Auto-sendResult logged. Brain updated. Next decision smarter.
Continuous